Nolij

Microsoft E7 · Complementary, not competitive

Turn Microsoft E7 into operational outcomes.

Your teams can build and use AI agents with Microsoft E7. Nolij helps those agents investigate and resolve the complex operational exceptions that span systems, data, policies, and people.

nolij trace --stack=microsoft-e7
14:12:03EXCEPTION“why hasn't this claim been paid?”
14:12:04INVESTIGATEqueried claims system, Purview policy docs, Entra identity
14:12:09ROUTEescalated to adjuster with evidence attached
14:12:41APPROVEDpayment release approved
14:12:42EXECUTEpayment released · case closed
14:12:42LEARNresolution pattern indexed
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Where the foundation ends

E7 provides the capabilities. It doesn’t know your business.

E7 gives you the control plane. It doesn’t come with your unique exception logic, cross-system investigation, or resolution workflow out of the box.

What E7 gives you

  • Microsoft 365 Copilot across the apps your teams already use
  • Agent 365 — a control plane to build, deploy, and govern agents
  • Entra for identity and access across every agent and user
  • Purview for data governance, sensitivity, and compliance
  • Defender for security across the agent and data estate
  • Azure AI Foundry for custom model and agent development

What remains hard

  • Your own business process and exception logic — E7 doesn't know your PO tolerance policy
  • Cross-system investigation — the evidence lives in SAP, Dynamics, Salesforce, Snowflake, documents, and inboxes
  • Root-cause resolution — not just an answer, but a decision, an approval, and an action
  • A defensible record of what was investigated, decided, and executed

Where Nolij fits

E7 is the foundation. Nolij is the layer that resolves what it uncovers.

Nolij operates one layer above your Microsoft stack — using the identity, governance, and agent capabilities E7 provides to investigate, decide, and act on exceptions that span your entire enterprise, not just Microsoft.

Conceptual architecture

Microsoft E7

AI foundation · identity · security · governance · agent control plane

Nolij

Agentic exception resolution — Detect → Investigate → Decide → Act → Learn

Enterprise systems

SAP, Dynamics, Salesforce, Snowflake, Databricks, Workday, documents, APIs, policies, people

Resolved outcome

Evidence, decision trace, and a measurable business result

The resolution loop

01

Detect

02

Investigate

03

Decide

04

Act

05

Learn

Every exception moves through the same loop, whether it starts as a Copilot conversation, an Agent 365 workflow, or a direct system alert.

Not a knowledge-search problem

The questions that still take hours or days.

These aren’t chatbot questions. They require evidence from multiple systems, policies, documents, and people before a resolution can be recommended or executed.

Finance & Claims

“Why hasn't this claim been paid?”

Nolij investigates the claims system, policy documents in Purview, and payment status — and surfaces the blocking condition before it becomes a service complaint.

“Why is this invoice on hold?”

Invoice, PO, and approval history are compared across ERP and email. Nolij returns the discrepancy with evidence, not a guess.

Procurement & Orders

“Where is my PO?”

Nolij queries ERP and vendor communications and returns a structured status — without an analyst digging through three systems.

“Why is this order stuck?”

The order is traced across fulfillment, inventory, and approval systems to the actual point of failure, then routed for resolution.

Identity & Authorization

“Why hasn't this authorization cleared?”

Identity, policy, and approval context from Entra and downstream systems are assembled into one resolvable decision.

Access exception

An agent or user is blocked by a policy conflict. Nolij investigates the Entra and Purview context and routes it to the right owner.

How it fits together

Complements your Microsoft stack. Connects to everything else.

Microsoft 365 Copilot

Nolij picks up where a Copilot conversation ends — when the answer requires investigation and action, not just retrieval.

Microsoft Agent 365

Nolij's agents operate inside the governance and control plane Agent 365 provides — not around it.

Microsoft Entra

Identity and access context from Entra informs every investigation and every approval routing decision.

Microsoft Purview

Data sensitivity and policy context from Purview shapes what evidence Nolij can use and how it's handled.

Microsoft Defender

Nolij operates inside your existing security posture — no separate security model to review.

Azure / Microsoft Foundry

Where custom models or agents are built on Foundry, Nolij can consume and coordinate them as part of a resolution.

Connects to

SAPDynamics 365SalesforceSnowflakeDatabricksWorkdayOther ERP / CRM systemsDocumentsAPIsPoliciesHuman approvals

Not a services engagement

The unit of value isn’t agents deployed. It’s exceptions resolved.

A traditional Microsoft partner

  • E7 readiness
  • Copilot adoption
  • Agent 365 deployment
  • Governance and security configuration
  • Agent development
  • Managed services

Nolij

  • Starts with a costly operational exception
  • Connects the systems needed to investigate it
  • Determines root cause
  • Recommends or executes a resolution
  • Captures evidence and the decision trace
  • Measures the business outcome

Enterprise trust

Nolij operates inside the identity, governance, and security posture your Microsoft stack already enforces — not around it.

Full security details

What’s your “Where is my PO?”

What is the seemingly simple question in your organization that still takes multiple systems, several people, and hours or days to resolve? That’s the exception Nolij was built to close.