Dynamics-centered. Open across the enterprise stack.
Exception resolution for Dynamics-centered finance and supply chain teams.
Nolij helps teams resolve PO, invoice, vendor, supplier, payment, and approval exceptions across Dynamics 365 and the surrounding enterprise stack.
Why exceptions are hard to resolve
Dynamics holds the record.
The exception lives across many systems.
Exceptions cross multiple systems
A PO exception may start in Dynamics, require context from a vendor email, need a payment hold in Bill.com, and get resolved in a Slack thread. No single system sees the full picture.
Manual investigation for every exception
AP and procurement teams manually pull PO data from Dynamics, dig through email threads, chase approvers, and re-enter decisions — for every single exception.
Approvals stuck in email and chat
Finance and procurement approvals route through email or Slack with no structured workflow, no SLA enforcement, and no audit trail connecting back to Dynamics.
No decision memory
Every similar exception starts from scratch. Past approvals, vendor history, and resolution context are buried across inboxes, spreadsheets, and tribal knowledge.
How it works together
System of record. System of action.
Dynamics maintains the operational record. Nolij resolves exceptions — detecting, investigating, coordinating, and executing across every connected system, then writing outcomes back.
Dynamics 365 — System of record
ERP anchor for finance and procurement
- PO and procurement records
- Vendor master data and contracts
- Finance and AP transactions
- Approval history and workflow state
Nolij — System of action
Cross-system exception resolution layer
- Exception detection across Dynamics and surrounding systems
- Multi-source investigation and context assembly
- Human-in-the-loop approval coordination
- Dynamics writeback and decision trace
Example exception path
Rossum
Invoice ingestion
Dynamics 365
ERP / PO / Vendor
Bill.com
Payment
Slack / Teams
Coordination
Human Approval
Decision gate
Decision Trace
Operational memory
An invoice may start in Rossum. The PO and vendor context may live in Dynamics 365. Payment may run through Bill.com. The actual approval may happen in Slack, Teams, Outlook, or an email thread. Nolij coordinates the full exception path across these systems.
Detect
Investigate
Coordinate
Execute
Learn
Start here
PO-to-payment exception resolution.
Nolij helps AP, procurement, and supply chain teams resolve the exceptions that slow down daily operations — across finance and supply chain workflows.
Finance / AP
"Where is my PO?"
Vendor or internal inquiry arrives. Nolij queries Dynamics for PO status, pulls approval history, and returns a structured answer without manual analyst involvement.
Invoice mismatch
Invoice amount or terms do not match the PO in Dynamics. Nolij compares both, surfaces the discrepancy with evidence, and routes for approval before any payment action.
Duplicate invoice
Nolij detects a duplicate against Dynamics records, flags it automatically, and notifies the vendor — without requiring a manual review cycle.
Procurement
PO approval delay
Purchase order approval is stalled. Nolij identifies the bottleneck, re-routes to the available approver, and logs the escalation with full context.
Goods receipt missing
Invoice received but goods receipt not confirmed in Dynamics. Nolij flags the gap, investigates shipment status, and coordinates resolution across procurement and receiving.
Vendor inquiry
Vendor reaches out about payment status or PO terms. Nolij investigates across Dynamics, payment systems, and email — and drafts a response with full context.
Supply Chain
Supplier delay
Supplier flags a shipment delay. Nolij investigates inventory position, downstream impact, and alternative suppliers — then routes a mitigation decision to the right owner.
Expedite cost approval
Expedite freight or sourcing cost exceeds threshold. Nolij evaluates the cost against operational impact, surfaces comparable past decisions, and routes for approval.
Payment hold
Payment is on hold pending resolution. Nolij investigates the root cause across Dynamics and surrounding systems, proposes a resolution, and coordinates the approval.
Live demo
See Nolij resolve a “Where is my PO?” workflow.
An invoice mismatch comes in → Nolij pulls context from Dynamics and surrounding systems → proposes a decision → gets approved → executes and logs the outcome.
How Nolij works
Configurable workflows.
Controlled execution.
Nolij workflows are configured to match your operational policies — not the other way around. Escalation paths, approval thresholds, and execution rules are defined once and applied consistently across every exception.
Human-in-the-loop approval gates
Every consequential action requires human sign-off. Approval thresholds are configurable — no uncontrolled execution against Dynamics or connected systems.
Dynamics writeback
Approved decisions write back to Dynamics automatically — no manual re-entry, no lag between decision and system state.
Cross-system investigation
Nolij investigates across Dynamics, invoice ingestion tools, payment systems, email, Slack/Teams, and documents — assembling full exception context automatically.
Configurable escalation workflows
Escalation paths defined by exception type, amount, and org hierarchy. Nolij routes to the right decision-maker without manual triage.
Decision trace and audit trail
Every investigation step, recommendation, approval, and execution is logged with timestamp, actor, and rationale — exportable for compliance review.
Operational memory
Past approvals and resolution context accumulate into organizational memory. Each new exception benefits from prior decisions made in similar situations.
What Nolij does
An open System of Action for cross-system exception resolution.
Detects exceptions across finance and supply chain workflows
Investigates PO, invoice, vendor, supplier, payment, and approval context
Coordinates the right owner across AP, procurement, finance, supply chain, and operations
Routes human approval where needed
Executes the approved outcome across connected systems
Captures a decision trace and operational memory
Nolij is not
Not a dashboard.
Dashboards surface exceptions. Nolij resolves them.
Not a chatbot.
Chatbots answer questions. Nolij takes action and writes back to your systems.
Not RPA.
RPA follows rigid scripts. Nolij reasons across context, adapts, and learns.
Not a Dynamics plugin only.
Dynamics is the ERP anchor. Nolij resolves the exception across every system involved.
Operational memory
Every exception makes the next one faster to resolve.
Every approval, escalation, and resolution is captured as a structured decision record — not just a log entry. When a similar exception arises, Nolij surfaces relevant history: what was decided, who approved it, and what outcome followed.
Over time, organizations accumulate operational intelligence that makes exception resolution faster, more consistent, and fully auditable.
What gets captured
Exception type and originating system
Context retrieved from Dynamics and surrounding systems
Recommendation and supporting rationale
Who approved and when
Outcome written back to Dynamics and connected systems
Resolution time and full workflow path
Enterprise trust
Built for enterprise deployment.
Nolij is designed to pass your security review — not just your POC. Deployment control, full auditability, and role-based approval gates from day one.
Full security detailsFull audit trail — every agent action and human decision logged
Human approvals where required — no uncontrolled writes to Dynamics or connected systems
SOC2-ready architecture — built for enterprise security reviews
Deployable in your cloud environment — single-tenant, VPC-isolated
See cross-system exception resolution in action.
Watch how Nolij resolves a PO/invoice exception across invoice ingestion, Dynamics 365, payment workflow, Slack/Teams coordination, and human approval.